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WARRANTY INFORMATION

LIMITED WARRANTY

  • All used parts sold by Rock Equipment have a thirty (30) Day limited warranty.
  • Reconditioned parts have a ninety (90) Day limited warranty.
  • If the part fails to function correctly within the warranty period a refund or replacement part will be issued. We have to receive the defective part before making our decision.

CONDITIONS OF WARRANTY

  • This warranty DOESN’T cover damages caused by accident, improper care, negligence, normal wear and tear of product which includes the natural break down of materials over an extended time and use.
  • Our product is only covered by this warranty if it fails to properly function correctly within the time frame of the warranty.
  • Rock Equipment will not be responsible for:

    • Damages to other parts or equipment, downtime or rental on a replacement machine, or other claims for damages.
  • Rock Equipment must be notified within thirty (30) days of sale on used parts and ninety (90) days of sale on reconditioned parts.

CREDIT POLICY

  • No Used parts returned after thirty (30) days and no Reconditioned parts returned after ninety (90) days. No Exceptions.
  • RETURN PARTS ARE SUBJECT TO A TWENTY PERCENT (20%) RESTOCKING FEE CHARGE.